111god Terms and Conditions

General Terms

By using the 111god website and all its services, you are considered to have fully read, understood and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the 111god platform.

These terms form a legal agreement between 111god ("we", "us", "platform") and the registered user ("you", "member", "player"). This document must be read together with our Privacy Policy and Responsible Gaming Policy, which are an integral part of these terms.

111god is a trusted online gaming platform that provides slot games, live casino, cricket betting and various other entertainment services for users in Bangladesh. By using our platform, you acknowledge that online gaming is a risk-bearing activity and that you are participating in it voluntarily.

Account Registration and Eligibility

To open an account and use services on 111god, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must provide a valid mobile number and an active email address.
• Each individual may register only one account.
• You must provide accurate and truthful information. Providing false information will be considered a violation of the terms.
• You must keep your account password and login details completely confidential.
• Allowing any third party to use your account is strictly prohibited.

Account Security

If you notice any unauthorised access or suspicious activity on your account, contact us immediately via live chat. 111god will not accept any responsibility in cases of negligence in protecting account credentials.

Use a strong password combining letters, numbers and special characters to keep your account secure. Never share your login details with anyone.

Age Restriction and Identity Verification

111god is for individuals aged 21 and above only. Actively preventing underage gaming is central to our policy.

Identity Verification Process (KYC)

To prevent fraud and ensure secure transactions, 111god may request that a KYC (Know Your Customer) verification process be completed. The following documents may be required for this process:

• A clear copy of the National Identity Card (NID) or passport.
• A recent utility bill or bank statement (as proof of address).
• Verification of payment method (registered number for bKash, Nagad or other services).

If KYC verification is not completed, the withdrawal process may be temporarily suspended. All information is stored in encrypted form and is completely confidential.

Deposit and Withdrawal Policy

Financial transactions on 111god are simple, fast and secure. All popular mobile banking methods in Bangladesh are supported on our platform.

Deposit Rules

• Minimum deposit amount: ৳100 for each method.
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Deposited funds are generally credited to the account instantly.
• Use the correct account name and mobile number when making a deposit.
• Deposits through third parties are not accepted.

Withdrawal Rules

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 1 hour.
• Withdrawal requests will only be processed to registered payment methods.
• Wagering requirements must be met before withdrawing funds earned from bonuses.
• In cases of suspicious activity, withdrawals may be temporarily suspended for verification.

Bonuses and Promotional Offers

111god provides various types of bonuses and promotional offers. Each offer has its own terms and conditions that must be fulfilled.

Welcome Bonus

New members will receive a 150% bonus up to ৳8,000 on their first deposit. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500. Or a deposit of ৳12,000 earns the maximum ৳8,000 bonus, bringing the total balance to ৳20,000.

Bonus Usage Terms

• Wagering Requirement: 25x for the welcome bonus. This means you must wager 25 times the bonus amount before you can withdraw.
• The bonus validity is limited to a set period from the date of issue.
• One welcome bonus applies per account.
• Before a withdrawal using a bonus, the system will automatically verify whether all conditions have been met.
• Attempts to obtain bonuses through fraudulent means will result in account closure.

Other Promotional Offers

On various occasions (such as Eid, Pohela Boishakh, Victory Day, BPL season, T20 World Cup), 111god may offer special promotional offers. The specific terms of each offer will be displayed alongside it. Multiple bonus offers cannot be combined at the same time unless explicitly stated.

Gaming Rules and Fair Play

All games on 111god operate according to the principles of fairness. Our platform features games from world-class providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming and NetEnt.

• The outcome of all games is governed by a Random Number Generator (RNG), which is regularly tested by third parties.
• If a result remains undetermined due to a technical issue during a game, the bet will be refunded.
• Playing from the same account on two devices at the same time is prohibited.
• The rules of each game can be found in that game's own information section.
• If a technical error or game bug is identified, 111god reserves the right to void that game session.

111god uses SSL encryption to keep all transactions and personal data secure. Ensuring fair play is our highest priority.

Prohibited Activities

The following activities are a clear violation of 111god's terms and conditions and may result in permanent account closure:

• Creating or operating multiple accounts.
• Using false or fake identity information.
• Using automated software, bots or any artificial method to play games.
• Misuse of the bonus system or bonus fraud.
• Using the platform for money laundering or any illegal purpose.
• Attempting to breach the platform's security systems.
• Playing games or conducting transactions using a third party's account.
• Colluding with other players for strategic deception (Collusion).

Account Suspension and Closure

111god reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any clause in these terms.
• Failure to complete identity verification or submission of false documents.
• Account inactive for an extended period.
• On instruction from legal authorities.
• If a security risk is identified.

Voluntary Account Closure

If you wish to voluntarily close your account, contact us via live chat. Withdraw any outstanding balance before closing the account. Bonus funds will be cancelled if withdrawal conditions have not been met.

Responsible Gaming

111god believes in responsible gaming. We want our platform to be a safe and enjoyable place of entertainment for members. To support this, we provide various tools and features:

• The ability to set deposit and wagering limits.
• The option for temporary or permanent self-exclusion.
• The ability to view a detailed history of your own gaming activity.
• Access to contact our trained support team.

If you or someone you know is experiencing a gaming addiction problem, please visit our Responsible Gaming page or let us know via live chat. Our team is always ready to help you.

Privacy & Data Protection

111god places the highest importance on protecting your personal information. You can find detailed information about how we collect, use, and protect your data on our Privacy Policy page.

• Your personal information is never sold to third parties.
• All data is protected through SSL encryption.
• Information may only be shared with authorities when required by law.
• You may request to view or delete your stored information at any time.

Limitation of Liability

The 111god platform is provided on an "as is" basis. We strive to ensure uninterrupted service, however 111god will not be held liable in the following cases:

• Loss of a game session or balance due to internet disconnection.
• Delays caused by third-party technical issues.
• Account information being compromised due to the user's own negligence.
• Service disruptions caused by external technical issues.

In the event of any service disruption, we will make every effort to restore the situation as quickly as possible, and compensation for affected users will be considered on a case-by-case basis.

Changes to Terms

111god reserves the right to modify these rules and terms and conditions at any time. For any significant changes:

• A notification will be sent to the registered email address before the change takes effect.
• The "Last Updated" date on this page will be changed.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

Therefore, it is recommended to check this page regularly. If any change is not acceptable to you, you may contact us to close your account.

Dispute Resolution

If any dispute arises between 111god and a user, both parties will first attempt to resolve it through friendly discussion. The dispute resolution process:

• Step 1: Submit a complaint via 24/7 live chat or email.
• Step 2: Our team will generally respond within 72 hours and begin an investigation.
• Step 3: If necessary, the assistance of an independent investigator may be sought.

In disputes regarding game outcomes, game logs and server records will be considered as final evidence. In resolving all disputes, the decision of 111god will be considered final.

Contact Information

If you have any questions, comments, or concerns about these rules and terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — from any page on the platform.
• Email: [email protected]

Our support team is ready to answer all your questions in Bengali. We value your feedback and are committed to providing the best service.